Where's my nearest store?
Enter your city in our Store Locator to find the Centrepoint store nearest to you.
What time are your stores open until?
Store timings may differ by location – use our Store Locator to get store timings of a Centrepoint outlet near you.
How can I pay for my order?
We accept payment by cash and all major Credit and Debit cards – Visa, Visa Electron, MasterCard and American Express – as well as by Shukrans and Centrepoint Gift Vouchers.
How do I apply for a job?
You can check out our vacancies and apply for jobs on our Careers page.
What if I have other questions?
If you have other questions, comments and suggestions, please get in touch with us through our feedback form.
What is your return policy?
All items purchased from the store can be exchanged within 14 days from the date of purchase, provided the original invoice is produced and the items are in their original packaging (if applicable) and in their original condition. This policy does not apply to toiletries, cosmetics, jewellery, perfumes, lingerie, underwear and fashion accessories.
Our refund and exchange policies are prominently displayed in all our stores. Please check in-store for more details.
Where can I buy Centrepoint Gift Vouchers?
You can buy Centrepoint Gift Vouchers at any Centrepoint store.
How do I redeem my Centrepoint Gift Voucher?
You can use your Centrepoint Gift Voucher to pay fully or partly for any product at any Centrepoint store. Redeeming a Gift Voucher is simple – just present it at the time of billing. If the value of your purchase is greater than the value of the Gift Voucher, you can pay the balance using another payment method such as Debit or Credit card, or cash. Your Centrepoint Gift Voucher can be used for one transaction only, so any remaining balance cannot be used at another time.
Can I use my Centrepoint Gift Voucher to buy sale items?
There are different types of Gift Vouchers at Centrepoint. We suggest checking the back of your Gift Voucher to learn more about the conditions for redemption.
Can I buy Centrepoint Gift Voucher for someone else?
Yes, a Centrepoint Gift Voucher makes a great gift for birthdays and special occasions.
Can I top-up my gift voucher?
Not at the moment. You can, however, buy a new one instead.
Does Centrepoint have a loyalty programme?
Yes, we do. Shukran is an exciting loyalty programme and our way of saying thank you to loyal customers like you. You can earn Shukrans shopping at Centrepoint or at any other participating outlet and redeem them for great rewards.
If you shop often at our outlets across the GCC and Jordan, this programme adds value to your shopping experience by offering great rewards and benefits. By signing up for the programme, you get:
- Free membership for life.
- Shukrans and rewards across a wide range of participating outlets.
- The chance to earn Shukrans even during sales and promotions.
- Exclusive offers, including special invitations to in-store activities and sale previews.
How do I sign up for the Shukran Loyalty Programme?
There are four different ways by which you can enrol in the programme:
- Fill up an application form available across all participating outlets.
- Visit shukranrewards.com and create a new account.
- Sign up via ShoemartStores.com.
- Download the Shukran app and enrol.
Is there a minimum spend amount or a joining fee to become a Shukran member?
No, membership to Shukran is free for life. Just sign up at any of our participating outlets or online, and you’re ready to enjoy the programme.